At Grismer Tire Company, we take pride in offering the best customer experience to Dayton, OH, Columbus, OH and Cincinnati, OH. We strive to provide our customers with the best experience possible each visit.
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I had questions re: a diy brake job. I called Grismer Tire and Daniel took my call. He was extremely knowledgeable and very easy to work with. He gave me step by step instruction and ask me the call him later to let him know how it worked out. Great guy,
I was having my vehicle serviced March 29th 2016 and had the pleasure to have Kelly Walls take my phone call and handle the service call. He demonstrates the up most customer service skills when I arrived to pick up my vehicle. He gives accurate and precise information in a very friendly manner. Grimmer is lucky to have him be part of the Grismer team.
My family and I have been taking our vehicles to Grismer Firestone, located in Fairfield, for over 10+ years. I have never questioned their honesty and professionalism when it comes to the service of our vehicles. Great managers and staff as well as a comforting waiting area. Would recommend to all.
Super attentive staff and excellent selection of tires. Most customer oriented location I've experienced in auto repair! Clean bathroom too!
Business reply to this review:
Thanks for the kind review. We appreciate your business.
took my car to this shop on recommendation from Dad. My Mercury Sable had a locked up caliper which overheated the rotor and damaged the wheel bearing. (wheel bearing was fixed later cause they missed it the first time) the car had that whup whup sound of warped rotor and shook with the sound. The car has 110,000 plus miles. So they replaced both rotors (recommended) with pads (both sides) flushed the oil fluid, and the one caliper (they wanted to do both as a recommendation) It came just shy of $800. I was shocked it seemed really expensive. But I needed the car back so .. then I found out the wheel bearing had locked up too so I had to go back.Grismer 'helped' me out when I was in a fix. Later My dad told me you need to learn to do brakes you could have done this. He later showed me on his car how to change this, brakes are easy the caliper was a little bit harder. Now I know and can save my self money just getting a little dirty.
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Email: [email protected] Phone: (937) 643-2526 Hours: Mon – Fri 8:00 AM - 5:00 PM
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